Advertise with MyTradeTV! Promote your content! Please contact us on 01924 918171

Print

GGF Helps BBC Resolve Warranties Issue

ggf logoThe producer of the BBC TV programme “Rip Off Britain” recently contacted the GGF following an investigation into a GGF Member’s conduct/policy on transferable warranties.

The programme’s producers were concerned that a GGF Member was not offering transferable warranties on windows, meaning a consumer buying a property with new windows fitted would not have any warranty on the glazing. Not only would this be a negative for potential homeowners and property sellers, but it also contravenes the GGF Rules.

On hearing of this case, the Federation immediately contacted the Member under investigation and informed them of the breach of the Rules and of the BBC investigation.

Since the GGF’s actions the Member has now changed their warranties back to transferable guarantees to meet GGF Member requirements and have stated they will also change those warranties already issued from non-transferable warranties to transferable warranties.

The GGF also informed the show’s producers of the action taken and confirmed the requirements for Members to provide transferable warranties as per the GGF Rules.

The Federation also mentioned to the BBC that it would run an article in its monthly exclusive Members online magazine to fully explain and remind Members of the requirement for transferable warranties.

Following the BBC’s contact, the GGF will be reviewing and updating its Model Terms and Conditions to cover transferable guarantees and ensure Members are fully equipped to offer consumers the best possible warranties.

Nigel Rees GGF Group Chief Executive commented, “We are always happy to help with media enquiries and on this occasion, the issue raised showed the benefit of using a GGF Member company. From this case, homeowners can be assured that their warranties are valid when buying or selling a property if they have been supplied and fitted by a GGF Member.”

This latest enquiry from the BBC comes after an earlier enquiry in March from the researchers of “Rip Off Britain” regarding transferable warranties. The BBC producers were pleased with the outcome and it will be included in the programme.

James Lee, GGF Marketing and Communications Manager added, “Being available to help with programmes such as “Rip Off Britain” reinforces our strong working relationship with the BBC. Last year we offered advice on BBC Radio 2 and Radio 4 programmes and earlier this year, we featured on three episodes of BBC’s “Don’t Get Done Get Dom” TV programme. We will always try to be open and accessible to the media, to defend and promote our Members as the best companies in the industry.”

The new series of “Rip Off Britain” is due to start in September, details of the programme featuring the GGF and transferable warranties, will be announced once the full schedule has been released in early September.

For more details about the GGF visit www.ggf.org.uk

Tags
, , , ,

Leave A Comment

4 × 1 =

  • Access Control
  • Advice
  • Advice & Tips
  • Air Conditioning
  • ALEX Expo
  • Aluminium
  • Aluminium Windows
  • Appointments
  • Appointments
  • Appointments
  • Architects & Specifiers
  • Architecture
  • Associations & Regulators
  • Auto Locksmith
  • Auto Locksmith Tools
  • Auto Locksmith Tools
  • Auto Locksmith Training
  • Awards
  • Awards
  • Awards
  • Blinds
  • Blinds
  • Boilers (Service & Repair)
  • Building
  • Carousel 1 Category
  • Case Studies
  • Casement Windows
  • CCTV
  • CE Marking
  • Certification
  • Charity
  • Colour Coating
  • Colour Coating & Foiling
  • Competitions
  • Composite Doors
  • Conservatories
  • Conservatories & Orangeries
  • Conservatory Roofs
  • Construction Consumer Advice
  • Consumables
  • Consumer News Glazing
  • Cylinders
  • Decorative Glass
  • Decorative Glass
  • Demolition
  • DGCOS News
  • Diagnostics
  • Digital locks
  • Door Hardware
  • Door Hardware
  • Doors
  • Drainage
  • Editor's Corner
  • Energy Efficient Windows
  • Energy Saving
  • Events-Exhibitions & Associations
  • Exhibitions
  • Exhibitions & Associations
  • Fabricators
  • Featured
  • Fensa News
  • Fensterbau 2014
  • Fire Proof Glass
  • FIT Show 2016
  • Foiling
  • Folding/Sliding Doors
  • Furniture
  • G13 Awards
  • G14 Awards
  • Gas
  • Genaeral
  • General
  • General
  • General Locksmith Tools
  • General News
  • General News
  • General news
  • General news
  • GGF
  • GGF News
  • Glass
  • Glazing
  • glazing
  • Glazing Consumer Advice
  • GQA Qualifications
  • Green Deal
  • Guest Blogs
  • Hardware
  • Hardware
  • Hardware
  • Health & Safety
  • Health & Safety
  • Health & Safety
  • Health & Safety
  • Health & Safety
  • Heating Spares & Controls
  • Helen Duval
  • Home Improvement
  • IGU Manufacturing
  • Installers
  • Insulation
  • Interactive magazines
  • Interactive magazines
  • Interactive Magazines
  • Interactive News/Mags
  • Key Cutting
  • Key Cutting Machinery
  • Key Cutting Machines
  • Keys/Fobs & programming
  • Kitchens & Bathrooms
  • Lead Generation
  • Lock Cases
  • Lock Expo 2015
  • Lock Expo 2015
  • Lock Safes
  • Locksmith
  • Locksmith Consumer Advice
  • Locksmith Profiles
  • Locksmith Tools
  • Machinery
  • Marketing
  • Marketing – Installers
  • Marketing – Manufacturing
  • Mechanical Access
  • MLA Expo 2015
  • MLA Expo 2015
  • Mortice
  • MyTradeTV Blogs
  • Newsletter Left
  • Newsletter Right
  • Newsletters
  • NFA Awards
  • NFA Awards 2014
  • NFA Awards 2015
  • Online Ordering
  • Online ordering
  • Orangeries
  • Padlock
  • Panel
  • PHEX – Alexandra Palace
  • PIGS
  • Piping
  • Plumbing
  • Plumbing & Heating
  • Podcasts
  • Profiles
  • Pumps & Filters
  • PVCu
  • Safes
  • Safety Glass
  • Sash Windows
  • Solar
  • Solar Controlled Glass
  • Sound Reduction Glass
  • spacer/warmedge
  • Spares & Repairs
  • Spares & Repairs
  • Speciality Glass
  • Sustainable Building
  • Talking Points
  • Team Blogs
  • Testing
  • TGQ
  • The Fit Show 2014
  • Timber
  • Timber Windows
  • Tools
  • Tools
  • Tools & Power Tools
  • Tools & Power Tools
  • Tools & Power Tools
  • Toughened Glass
  • Trade Association News
  • Trade Associations
  • Trade Counters
  • Trade Info
  • Training Centres
  • Transport
  • Transport
  • Transport
  • Transport
  • Triple Glazing News
  • UAP/Tradelocks
  • UAP/Tradelocks.
  • UK Construction Week
  • Uncategorized
  • UPVC Windows
  • Van Security
  • Van Security
  • Ventilation
  • Video News
  • Videos
  • Water Treatment/Waste Management
  • Web Design
  • Web Design & SEO
  • Web Design & SEO
  • Window Hardware
  • Window Hardware
  • Windows
  • Channel Selector
    Your default channel is: Glazing
    Tune in to Other Channels:
    Glazing
    Locksmith
    Plumbing & Heating
    Kitchens & Bathrooms