Falcon Windows is a family-run business selling in the Suffolk, Norfolk and Essex area. Established in 1983, the company installs windows, doors and conservatories in PVC, timber and aluminium. In late 2012 Installations Manager John Garrard saw a Zoom Ready demonstration. He was amazed by the benefits and decided to give Zoom a try.
“We switched to Zoom Ready last year after seeing all its amazing benefits”, says John Garrard.
“It’s so quick and easy to install! Zoom is an excellent quality product and has a number of unique features, like the Glazing Stop and Valley Glazing Stop. When we used other systems we’d get call backs to fix the occasional leak, but we’ve had no leaks with Zoom.”
So far Falcon has installed around 20 Zoom Ready roofs, and has also been very impressed with Zoom’s customer service.
“It’s a very speedy process from quotation to delivery, I can’t fault it”, adds John. “I’ve been in the industry for 12 years and I’ve never known ordering a conservatory roof to be so easy. Zoom’s team is dedicated, friendly and professional and you know if there’s a problem, they’ll sort it straight away. The marketing support is very comprehensive too.
“Zoom is an excellent quality product and it’s definitely good value for money. I’m sure we’ll continue to use Zoom for years to come.”
Visit www.zoomroom.co.uk or call 0845 305 4138.
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