Leading hardware supplier Trojan has announced the launch of their new online purchasing system. The system, which goes live in July, will allow customers to securely login to their accounts and place orders 24 hours a day seven days a week. The system has been fully integrated with Trojan’s accounting and stock control systems so customers will also be able to see real time stock availability as well as account information.
With the ever increasing use of the internet for the procurement of products, it was crucial that the new Trojan online ordering platform was not only secure but easy to use. Tony Chadwick, Trojan’s Group Managing Director, said, “We have carefully designed the system to ensure it will add genuine value to our customers’ businesses. We hope it will make it easier for them to administer their accounts with us, not to mention let them place orders whenever they need, not just in office hours.”
Customers will still be able to place orders by phone or fax, but by adding online ordering, Trojan is adding another dimension to its service
Trojan is renowned for its development of innovative, cost-effective products. But as Trojan’s customers already know, that commitment to products is matched by an equal commitment to customer service. The addition of online purchasing demonstrates that commitment perfectly.
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