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CustomerCareFINALIST

CENSolutions Shortlisted for G13 Customer Care Initiative of the Year

CENSolutions, the consultancy, test house and third party certification provider, has been shortlisted for the much coveted G13 award for Customer Initiative of the Year. The company was instrumental in raising awareness of the CE Marking legislation to the wider industry but particularly put a lot of time and effort into ensuring its customers, and even customers’ customers, were prepared for the change well ahead of the 1st July deadline this year.

Wayne Rogerson, Joint Managing Director of CENSolutions says: “We are thrilled to be shortlisted for this award, especially as we are celebrating our ten year anniversary in November. CENSolutions very reason for being is to offer customers a level of service that is all encompassing. We work as an integral part of our customers’ teams so that we can advise and support them through legislative changes such as CE Marking, but also give them plenty of notice that change is coming, so they aren’t left scrambling to comply at the last minute.”

Mike Gaillard, Joint Managing Director of CENSolutions with Wayne, adds: “Whether we win the ultimate award or not, we really appreciate the recognition this shortlist position gives CENSolutions and the work we have done with our customers over the years. We work hard to look after our existing customers and are lucky enough to receive glowing endorsements and recommendations from them for the unique hands on approach we take to ensuring they comply with all necessary legislation. We also go out of our way to inform the wider industry of existing and future legislation – this year CE Marking – with the aim of improving industry standards and helping our customers to differentiate from their competition. We’ve got some tough competition in our category but we’ll be keeping our fingers tightly crossed for first place on the night!”

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