DGCOS has seen a significant rise in the number of membership enquiries received in 2013 so far, so much so that the total has already exceeded those received in 2012.
Many long established and reputable firms are now understanding the benefits that DGCOS membership brings, and the stringent criteria ensures that the DGCOS badge is one worth handing.
Tony Pickup, Founder of DGCOS, said: “We have already surpassed the number of enquiries received in 2012, and we are well on target to beat the 2011 figures by the end of the year. DGCOS membership is going from strength to strength and this latest news shows that installers are now recognising the importance and the benefits of being part of the Scheme.”
Ultimately, DGCOS wants to continue improving the reputation of the industry whilst helping installers increase sales. Recently, DGCOS members are reporting increased conversion rates since joining the scheme, accomplished by making simple changes to their sales pitch and effectively using the DGCOS marketing materials, featuring Nick Ross.
Members are using the Consumer Brochure and Peace of Mind Pack during the rapport building stage of the quotation, followed by showing the Nick Ross DVD whilst calculating the total cost of the contract, allowing their membership with DGCOS to instil confidence in their prospective customers.
Tony continued: “DGCOS provides installers with a comprehensive package to help give consumers confidence and hence sell more. Our mediation service helps solve disputes in the event of a problem customer. To date, we have resolved over 82% of disagreements (at no cost to either party) through the mediation process. If agreement proves impossible the case can then be referred to the Ombudsman for a legally binding decision, again at no cost to either party.”
DGCOS helps members secure business and more customers are looking for the DGCOS logo. Customers know that dealing with a DGCOS member offers the best security for what is often a major investment in home improvement. More information is available from www.dgcos.org.uk
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