Today the sales people of the window, door and conservatory industry have to be sharper, more informed, better educated and simply slicker and sharper than ever before. Because their customers are!
Able to summon up the most detailed information at the click of a mouse button the smart home improver of the 21st century has all the information they need – and often a great deal that they don’t – at their finger tips.
The net result is that the modern home improvement sales person has to be ahead of the game and their customers, able to provide accurate answers to their customers’ ever more searching questions. In other words, they must be true professionals.
A star feature of the inaugural FIT Show, the Sales Professional of the Year competition was the first ever to seek out, recognise and reward the people in the front line, those providing the initial key link between the retailer and the customer and as such, the difference between a sale or not.
For 2014 The FIT Show Sales Professional of the Year Award will follow a similar course, under the watchful eye of Paul Clifton, who is acknowledged as one of the UK’s leading sales trainers in the home improvement market.
This year we are seeking out the best Conservatory sales people so a special set of skills will be required. After a testing initial ‘filtration’ process entrants will be grilled by Paul and put through a searching interview. Those successfully passing his expert scrutiny will then advance to the finals, which will take place once again in a specially chosen ‘home improvers’ house, with specially trained actors posing as the ‘prospects’. Finalists will be videoed and their performances will be broadcast in the months leading up to The FIT Show 2014, with a final three selected to undergo the toughest part of the challenge: sitting at The FIT Show Gala Dinner to find out if they have won the star prize of a cheque for £10,000!
Just as in real life sales situations there is no second or third prize: and for 2014 they don’t even have to split to prize with their employer – just as in the real world of window, door and conservatory sales, the winner takes all – a cheque for £10,000!
FIT Show co-organiser Matthew Glover, himself a seasoned glazing salesman, says this is intended to test the mettle of everyone that has pride in their abilities as a sales professional: “The £10,000 prize will motivate people of course. But just as we did last time we will grill the entrants and dismiss all but the very best. The winner will not just be good at closing the sale. They must secure the order whilst showing detailed and current knowledge of their subject, care for the customer and genuine integrity, the qualities that should be expected of all home improvement sales people in this day and age.”
So ask yourself: “Do I have what it takes to win £10,000 and the title ‘The FIT Show Sales Professional of the Year?’” If so, go to The FIT Show web site now at www.fitshow.co.uk and ‘close the sale’.
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