UK Builders’ merchants are stepping up their game by undertaking extensive fire door training to become British Woodworking Federation (BWF) Approved Fire Door Centres (AFDCs).
BWF-CERTIFIRE reports it has seen a rise in requests from builders’ merchants to become AFDCs to improve their knowledge and understanding of fire doors and offer their customers a better service. They account for 75% of fire doors sold in the UK and training is essential for sales staff to ensure they are qualified to help customers buying fire doors.
To become an AFDC, all sales staff must undertake training, concluding with a test that requires a minimum 80% pass rate. Refresher training is carried out approximately every two years to ensure sales staff remain up-to-date.
John Fletcher, BWF-CERTIFIRE Scheme Manager, explained: “Last year, the BWF-CERTIFIRE website received double the amount of visitors as more and more people want to improve their knowledge and understanding of fire doors.
“The merchant staff we’ve trained truly recognise the part they play in the fire door life cycle and want to provide the best advice to their customers. After all, fire doors save lives, and so it’s vital that merchant customers need to be informed with the best knowledge.”
BWF-CERTIFIRE recently provided training at a workshop in conjunction with the Builders Merchants Federation at its headquarters in Coventry and is planning to repeat the exercise later in the year. As a result, selected branches of builders’ merchant, Buildbase, have now taken the step to becoming an AFDC with branch training progressing through this month.
For further information visit the website: http://www.bwfcertifire.org.uk/types-of-membership/bwf-approved-fire-door-centres