Supalite Tiled Roof systems has partnered with The Independent Ratings Company to run their Approved Installer Network. All installers approved to join the network will get ratings and testimonials from their customers to demonstrate how good their service levels are.
Ratings and testimonials captured from customers will appear on the individual installers’ website, making the comments entirely personal to them. Installers will be able to show future potential customers how their services are rated by their existing customers for sales, surveying, installation, after care, and of course the impact of the new product on their home and lifestyle
Ian Miller Head of Sales for The Independent Ratings Company was delighted to announce the partnership “It is great news for all parties; we are delighted to be in partnership with such a dynamic, progressive company; and for Supalite and for their installers it is a great opportunity for them to win more work by capturing and publishing comments and approval ratings from their existing customers”.
“This is just the tip of the iceberg; there are so many more features which the Supalite installers will have access to as a part of the agreement. The feedback from them is really encouraging; they can all see the benefits of being a part of the network and are really excited about the support it will give them to win more business”.
“With over 75% of people now looking at what their peer group is saying before making a purchasing decision using testimonials and ratings is one of the fastest growing ways of winning new business”.
Are you running an Approved Installer Network?
Why not give us a call to find out about the details of our range of packages to help you and your installers win more work.
“Our customer testimonials page is now the second most visited page on our website after products; having the comments of our existing customers on our website has brought us direct new business and supports our selling process completely” – Lauren Tutton Sales and Marketing Manager
Falcon Installations are the latest company to join forces with The Independent Ratings Company. The Bridgend based company has signed up to a retail package to capture ratings and feedback from their customers to post on their new website website.
Have you thought about carrying out market research?
Why not talk to us about how we can help you carry out market research for new product development; to understand trends, or to understand customer satisfaction levels.