The UK’s biggest ScreenLine integral blinds supplier Morley Glass & Glazing organised its own Italian job recently to prevent customers suffering any delays caused by the massively disruptive national strike in Italy.
Planning ahead of the strikes, during which much of Italy ground to a halt as public services and transport systems shut down as unions staged an eight-hour general strike in protest at labour reforms proposed by prime minister Matteo Renzi, Morley Glass took matters into its own hands by sending a large van to ScreenLine manufacturer Pellini’s factory near Milan to collect customer orders.
The 2000+ mile round-trip to collect 12 pallets ensured there were no delays to customer orders of Uni-Blinds® which is Morley’s market-leading integral blinds system built with ScreenLine inside.
Ian Short, managing director of Morley Glass & Glazing said: “We work very closely with Pellini and they gave us the insight that the planned strikes were likely to have a major impact on transport links in particular. So we made the decision to send our own van to the factory and that way avoid the risk that could have seen some ScreenLine customers having their orders delayed.
“We’re extremely proud of our reputation for excellent customer service and we were determined to make sure that an industrial dispute 1000 miles away, regardless of the politics, wasn’t going to affect it. Most importantly though, we must say an extra thank you to Paul (Slogger) Slocombe and Steve Conway for making the trans-European journey at short notice.”
Morley Glass & Glazing manufacturers a wide range of manual and electrically operated Uni-Blinds integral blinds to customers throughout the UK. The combination of high quality ScreenLine systems inside and a production capability to offer 10 day lead-times on manual blinds, plus the largest range of ScreenLine spares in the country, keeps the firm at the top of customer approval ratings.
To find out more visit www.morleyglass.co.uk