THE CONSULTANCY has been praised after the development of a new made-to-measure online trade system for one of the UK’s leading suppliers.
Selecta Systems, which specialises in PVC-U window and door systems, enlisted the digital specialists to optimise its specialist doors ordering systems and create a more efficient process.
From this The Consultancy developed a bespoke responsive website featuring a trade portal, composite door designer and online ordering system, allowing users to log-in and generate orders in minutes with instant live pricing.
Andy Thorpe, an Order Processor from Selecta Systems, said: “After the first presentation of the system, I was blown away. I knew this system would be able to revolutionise the way the business currently operates.
“We had always used fax and telephone ordering systems previously, which worked and did the job, but this system will save on processing time which had previously been spent handling faxes, customer concerns and trying to contact our customers.
“The online system for our composite door range has just been launched and I cannot wait for our other products to be rolled out.”
Selecta Systems has been operating for over 30 years and is still run by the original company owners from its nine-acre headquarters in Birmingham.
On top of allowing the trade to order from its composite door range, the company will also be rolling out online designers and ordering systems for its bi-fold and patio door ranges in the coming months.
Mark Walker, Marketing and Design Manager at Selecta Systems, has been managing the whole project and said: “In this day and age our customers need remote access to our products anywhere and everywhere.
“With the old system, we would rely on fax machines and phone calls to ensure orders were processed and received. This was a much lengthier process with more room for error.
“Now our systems are so much more capable and with ordering and bespoke composite door design available 24/7, we cannot wait to see the effect on our efficiency levels and sales.”
“Working with The Consultancy is a pleasure and their professionalism and knowledge is second-to-none which has helped the project run smooth and efficiently.”
The Consultancy has been in the industry for over 10 years and provides digital solutions specifically for the window and door industry.
Richie Thornton, Director of The Consultancy, said: “This has been a brilliant project to round off the year, especially with such already positive feedback from staff.
“We cannot wait to begin rolling out Selecta System’s other online designers in the new year and are looking forward to seeing them reap the rewards from going digital.”
To contact The Consultancy visit: www.theconsultancy.co.uk or call 01429 239 689