DIGITAL specialist The Consultancy has begun the development of a new online system aiming to revolutionise the running of Northern-based Truemans Windows.
The trade counter came to The Consultancy a year ago through an initial client referral, looking for an online ordering system to support its installer customers.
From this, The Consultancy developed an online ordering portal, allowing installers to access live pricing and order uPVC windows and Solidor products.
While Truemans has embraced the digital age to offer customers a hi-tech experience, the company has ensured they haven’t lost any of the more traditional methods connected to the sector.
Richie Thornton, Director of The Consultancy, said: “It’s great to see a company with such a strong vision.
“Through embracing both traditional and digital trends, Truemans Windows is appealing to the mass market and keeping pace with the digital age.
“This is a company which has taken great care and detail and knows where the business is heading.
“Over the last year we have worked closely with Truemans Windows, allowing us to constantly receive constructive feedback and create a bespoke product. “
The system also produces a professionally packaged and branded email to the customer outlining the full product specifications and the cost.
Joe Trueman, Managing Director of Truemans Windows, said: “This new process is the perfect sales tool for installers, allowing them to instantly send customers professional accurate quotes just moments after they have visited.
“The likelihood of any mistakes is also dramatically reduced, meaning the whole process is speedier for both the installer and customer.
“While we’re still keeping traditional methods as an option, with the successful launch of our new online system, we’re confident this will be the preferred method for most customers.”
The Consultancy has been in the industry for over 10 years and provides online solutions specifically for the window and door industry.
Last year ended on a high when the company was awarded the Digital Specialist 2014 honour by the National Fenestration Awards.
Richie added: “To begin the year and already have launched this fantastic project is a great feeling, we’re already working on the next phase of development.”
To contact The Consultancy visit: www.theconsultancy.co.uk or call 01429 239 689.