Finesse Windows have won a Customer Satisfaction Award from FairTrades in recognition of the company’s outstanding record of customer service, which is proven by a formidable array of online testimonial references from very satisfied homeowners.
“I am delighted to present this well-deserved award to Finesse Windows”, says Mark Schlotel, Head of Marketing at HomePro FairTrades. “Their customer satisfaction statistics speak for themselves – over 2,150 genuine homeowner testimonial references recorded online have rated Finesse Windows out of 10 for four key parameters: Quality, Timeliness, Courtesy and Value For Money. Their overall cumulative satisfaction score is an exemplary 9.64 out of 10, which is undoubtedly a market-leading level of retail service performance and a truly impressive achievement.”
Based in Kings Norton and serving the local area in and around Birmingham, Finesse Windows fabricate and install Selecta profile PVC-U windows and doors, Ultraframe conservatories and a range of PVC-U roofline products such as gutters, fascia and soffits along with specialist repair services if required.
Finesse Windows recently celebrated 35 years of successful trading and Managing Director Russell Bridge is looking forward to continuing success in the future: “Our company was founded by my late father David Bridge in 1981 and our core principles have always been customer service and forging a dedicated team of expert staff to deliver excellence in sales, project surveying, manufacturing quality and installation. My sister Ellen Franklin and I are totally focussed on building further on our Dad’s original business vision, to ensure that Finesse Windows will thrive in today’s competitive marketplace.”